Welcome

 

👶 Welcome to the NICU Family

Dear Parents,

We know this isn’t the journey you expected—but you’re not alone. Here in the Neonatal Intensive Care Unit, you're surrounded by a team who is deeply committed to caring for your baby and supporting your family every step of the way.

Though the path may be uncertain, every day here brings strength, hope, and progress—sometimes in the smallest of ways. Please know that your presence, love, and courage make a world of difference.

We're here to answer your questions, guide you through the unfamiliar, and celebrate each precious milestone with you. This space is filled with tiny fighters and big hearts—and yours is one of them.

Welcome to a place of quiet miracles and powerful love. We’re honored to walk this path with you.

With warmth and support, Your NICU Team

 

👶 NICU Care Team: Who’s Who

 Parents & Families

  • You are your baby’s most important advocate and source of love

  • Your observations, instincts, and presence are irreplaceable in care and healing

  • Partnering with the medical team ensures your baby gets the best support possible

 Neonatologist

  • Leads medical decisions and develops individualized care plans

  • Has advanced training in treating critically ill newborns

 NICU Nurses

  • Deliver bedside care 24/7

  • Monitor health, comfort babies, and support families emotionally and practically

 Pediatric Specialists

  • Experts in specific medical fields (e.g. neurology, cardiology, surgery)

  • Provide targeted consultations and interventions

 Respiratory Therapists

  • Manage breathing treatments and oxygen support

  • Help babies breathe more easily and safely

 Occupational & Physical Therapists

  • Assist with development, movement, and feeding coordination

  • Help babies build strength for recovery and growth

 Speech-Language Pathologists

  • Focus on feeding techniques and swallowing safety

  • Monitor early skills for future speech development

 Lactation Consultants

  • Help parents navigate breastfeeding and milk supply

  • Offer personalized feeding support and encouragement

 Social Workers

  • Provide emotional support and help access needed resources

  • Guide families through discharge planning and beyond

 Case Managers

  • Coordinate communication and planning across the care team

  • Support with insurance, referrals, and next steps

 Pharmacists

  • Ensure accurate and safe medication use

  • Advise on drug therapies tailored for newborns

 Radiology & Lab Technicians

  • Conduct diagnostic tests and imaging

  • Provide results to guide treatment decisions

Volunteers and foster grandparents

  •   offers cuddling and soothing to infants
  •   available to parents for errands or snacks or a listening ear

Security

  • screens visitors to the NICU and keeps us all safe